A San Diego based construction Company with operations throughout Southern California is currently seeking a full-time, experienced TECHNICAL SUPPORT SPECIALIST  to support our Lakeside, California Operations.

 

JOB DUTIES:

The duties for this position will include and not limited to the following.

  • Document and maintain technical inventory
  • Set up iPad, iPhone, computer, employee email, and Verizon accounts for new employees
  • Ensure the proper installation of applications on company devices
  • Train new employees on the use of various applications
  • Responds to requests for service from users and documents actions taken
  • Review and resolve technical issue requests
  • Communicate with employees to ensure that their technical issue is resolved
  • Prioritize and escalate issues as necessary
  • Responsible for planning, setup, movement, tracking, and replacement of technical devices
  • Other duties as assigned

SPECIAL SKILLS OR REQUIREMENTS:

Qualified candidates must possess the following special skills and or requirements to be considered for this position.

  • Must be tech savvy
  • Demonstrates attention to detail, accuracy and thoroughness
  • Ability to meet deadlines and complete work in a timely manner
  • Have strong organizational skills
  • Knowledgeable in network troubleshooting
  • Maintains confidentiality at all times
  • Great communication skills both written and verbal
  • Contribute to building a positive work environment.

 

EDUCATION AND/OR EXPERIENCE:

  • High School Diploma AND 2 (two) years related experience; or equivalent combination of education and experience OR 4 (four) years of experience in a similar role and industry
  • Prior experience in technical support is preferred
  • Advanced knowledge of Microsoft Office Word, Excel, PowerPoint and Outlook

COMPANY BENEFITS:

The following benefits options are available to eligible employees

  • Paid vacation, holiday and sick time
  • 401k (with company contribution match)
  • Health Benefits packet includes
    • Multiple medical and dental plan options
    • Voluntary vision, life, and AD&D plans
    • Aflac

 

CLICK HERE TO APPLY FOR THIS POSITION