Summary: This position performs varied administrative duties for the division. Acts as liaison between other departments and external agencies

 Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Excellent verbal and written communication
  • Attend pre-construction meetings when necessary
  • Generate daily line-up (Excel Spreadsheet)
  • Assist Safety Engineer in incident investigations
  • Check and Approve Field Time-sheets and documents including GNN sheets
  • Completes Billing weekly and meets billing deadlines
  • Ensures Field Personnel are performing job tasks per company and customer specifications and policies.
  • Ensures production targets are being met and assist those low performing EE’s to improve.
  • Conduct training for DRIP Inspection when necessary, training guidelines are put together by AMO & SCG.
  • Respond to customer complaints
  • Perform liaison duties between Project Manager and Customer

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical:

  • Collects and researches data
  • Uses intuition and experience to complement data.
  • Demonstrates attention to detail
  • Communicates changes and progress
  • Looks for ways to improve and promote quality
  • Applies feedback to improve performance
  • Monitors own work to ensure quality.

Problem Solving:

  • Identifies and resolves problems in a timely manner
  • Demonstrates accuracy and thoroughness.

Customer Service:

  • Responds promptly to customer needs
  • Responds to requests for service and assistance
  • Meets commitments.

Interpersonal Skills:

  • Focuses on solving conflict
  • Maintains confidentiality
  • Listens to others without interrupting
  • Keeps emotions under control
  • Remains open to others’ ideas and tries new things

Oral Communication:

  • Speaks clearly and persuasively in positive or negative situations
  • Listens and gets clarification
  • Responds well to questions

Written Communication:

  • Presents numerical data effectively
  • Able to read and interpret written information.

Teamwork:

  • Balances team and individual responsibilities
  • Exhibits objectivity and openness to others’ views
  • Gives and welcomes feedback
  • Contributes to building a positive team spirit
  • Puts success of team above own interests
  • Able to build morale and group commitments to goals and objectives
  • Supports everyone’s efforts to succeed.
  • Displays passion and optimism
  • Inspires, respect and trust.
  • Exhibits confidence in self and others
  • Accepts feedback from others

Organizational Support:

  • Follows policies and procedures
  • Completes administrative tasks correctly and on time
  • Upholds organizational values.
  • Prioritizes and plans work activities
  • Uses time efficiently
  • Makes timely decisions

Quantity:

  • Meets productivity standards
  • Completes work in timely manner
  • Strives to increase productivity
  • Works quickly.

Adaptability:

  • Adapts to changes in the work environment
  • Changes approach or method to best fit the situation
  • Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality:

  • Is consistently at work and on time
  • Ensures work responsibilities are covered when absent

Dependability:

  • Follows instructions, responds to management direction
  • Commits to long hours of work when necessary to reach goals
  • Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative:

  • Volunteers readily
  • Seeks increased responsibilities
  • Asks for and offers help when needed.
  • Generates suggestions for improving work.

 


 
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